The second-hand marketplace Users Voice Anger Over Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
